Terms & Conditions

Welcome to Rakhdi Fashion. By accessing, browsing, or purchasing from our website or online catalog, you agree to comply with and be bound by the following Terms and Conditions. These terms govern all interactions with Rakhdi Fashion, including product purchases, usage of our website content, and engagement with our customer services. We kindly request you to read these terms carefully before placing an order. If you do not agree with any part of these terms, please discontinue the use of our services.

All products displayed are subject to availability. While we aim to ensure accurate product details, pricing, and images on the website, slight variations in color, texture, or design may occur due to lighting, screen resolution, and photography. Prices, ongoing offers, and availability may be changed at any time without prior notice. Once an order is confirmed and payment is processed, the customer agrees to abide by the policies including shipping, refund, and return guidelines. We reserve the right to cancel any order in case of stock issues, incorrect pricing, or potential fraudulent activity. In such cases, the amount will be refunded if payment has already been made.

Customers must provide accurate shipping information. Any failed delivery due to incorrect address, wrong contact details, or unavailability of the customer will not be the responsibility of Rakhdi Fashion, and additional delivery charges may apply. Orders cannot be cancelled once dispatched. For cash-on-delivery (COD) orders, refusal to accept the parcel may result in restrictions on future COD services.

All payment transactions are processed through secure and verified gateways. However, Rakhdi Fashion will not be held liable for any breach beyond its control, including cyber threats or third-party technical failures. Customers agree to use the website only for lawful purposes and must not engage in unauthorized access, misuse of content, copying product images, or duplication of website materials without written permission. All designs, artworks, photographs, brand names, and content are the intellectual property of Rakhdi Fashion and protected under applicable copyright and trademark laws.

Our return, exchange, and refund policy applies strictly and only to defective products or when an incorrect design is delivered. Customers must provide unboxing video proof and initiate a request within 2 days of delivery to be eligible for verification. We reserve the right to accept or reject any claim based on the inspection of the provided evidence.

Rakhdi Fashion is committed to fair trade practices and maintaining transparency with customers. However, we are not responsible for delays or service issues caused by natural disasters, strikes, logistics delays, or any circumstances beyond our control. By continuing to use our services, the customer acknowledges that such events may cause unexpected delivery delays.

We may update or modify these Terms and Conditions at any time to improve customer experience or comply with government rules and legal requirements. Continued use of our website after any changes will be considered as acceptance of the updated terms. Customers are encouraged to check this page periodically to stay informed.

For any assistance or queries related to these Terms and Conditions, you may contact us at +91 99837 12191 / +91 91739 06377 or email us at rakhdifashionsurat@gmail.com. Your trust matters to us, and we are always here to support you.

By shopping with Rakhdi Fashion, you acknowledge that you have read, understood, and agreed to the Terms & Conditions stated above. Thank you for choosing us and being a valued part of our fashion family.